Better together
Four powerful products.
One pretty package.
The Suite offers everything you need to let customer conversations flow seamlessly across channels, creating a better experience for both your business and your customers.
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SupportIntegrated customer support
Bytedesk Support is a beautifully simple system for tracking, prioritizing, and solving customer support tickets. Support puts all your customer support interactions in one place, so communication is seamless, personal, and efficient–which means more productive agents and satisfied customers.
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GuideKnowledge base and smart self-service
It’s easy to build a knowledge base so that customers can resolve support issues themselves—and most actually prefer to. It’s great for businesses too. With Bytedesk Guide, companies can scale and deflect tickets using smart self-service, including AI-powered tools like Answer Bot, to increase customer and agent satisfaction while also reducing support costs.
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ChatLive chat and messaging
Some customers are just in a hurry and need quick access to a real person. With Bytedesk Chat and Message, you can also proactively engage customers—in real-time and in context. That way customers can get the attention they deserve.
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TalkCall center software
For complex problems—like placing a complicated order or re-booking a flight—customers often call to get more personalized support. Bytedesk Talk makes it easy and efficient for agents to help customers over the phone as part of a seamless omnichannel support experience.
Our commitment to privacy
At Bytedesk, we are committed to meeting the highest standards of information security, data privacy and transparency.
We have closely analysed the requirements of the GDPR, and worked to develop functionality to allow customers to comply with the GDPR. We have resources to help you learn more about how to use this functionality to comply with the GDPR.
The price is right
Getting started doesn’t mean emptying your pockets. Get Support, Guide, Chat, and Talk for one low price.
“Having everything all in one place, with easier to use products, has definitely been a plus for us.”
The Bytedesk Suite makes it easy to get all your channels set up in less than a day, so you can start offering great support to your customers as soon as possible.
